VT, the IoT Innovation Company, was founded in 2014 and is head quartered in Dublin Ireland. We are a global IoT solution provider with sensors deployed all over the world. Our portfolio of next generation hardware, connectivity & analytics software, enable our customers to create new revenue streams, reduce costs and significantly improve operational efficiencies.
We are always on the look out for talented people to join our growing team. There’s a great opportunity to work in an innovative industry that’s disrupting and transforming.
It’s an exciting time to join VT as we are starting to scale rapidly. We pride ourselves on our customer and network support. We are looking for a skilled support specialist to join the team and have this focus. We are also looking to expend our network infrastructure and the IoT support specialist will play a key role in supporting this.
The IoT specialist is responsible for supporting customers and internal operations. In a start-up these are critical roles and you will have a real impact from day one: providing solutions support for customers, providing Sigfox network support for customers, acting as a bridge for developers, dealing with inbound email & phone queries and supporting rollout of additional network infrastructure. Project management will also be an important skill.
You will also help shape the operational strategy of the company as it develops.
The must-haves:
Have the initiative to introduce new concepts and ideas to the management team to improve our customers’ service and operational efficiencies.
Proficiency in structuring emails and communications properly, creating industry standard documents & proposals, , using the MS Office suite
Experience in delivering customer support specifically for technology and software products
Experience with WordPress for website blogging
Project management experience
Initially you will start with a structured induction programme, which will introduce you to the role, VT and the company’s products and services. You’ll also be given some training on specific network administration techniques and some basic sales methods.
Competitive salary
21 days annual leave.
Small company with high growth potential for employees
Full training will be provided about the technology and support systems in place to manage it. You don’t need any specific experience relating to this technology.
Professional development with training tailored to the needs of your role
Excellent location with modern, top-spec office and infrastructure
We go on staff outings a couple of times a year to let the hair down!
Working Week: Monday to Friday, 9am-5:30pm
Office Location: DCU Alpha, Old Finglas Road, Glasnevin, D11
If you’re interested, please send your CV to will.ferguson@vt-iot.com with “IOT Specialist” in the subject line, along with a covering message explaining why you should get this role.